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Fuse Energy: Building a Scalable ERP Foundation for a UK Renewable Challenger

Intro: Fuse Energy: Building a Scalable ERP Foundation for a UK Renewable Challenger

Fuse Energy Supply Limited is a UK-based renewable energy supplier operating under the Fuse Energy brand, founded in 2022 and headquartered at Level39, One Canada Square, Canary Wharf in London. The company delivers digital-first electricity services to consumers through a modern platform focused on transparent pricing, real-time billing visibility, EV-friendly tariffs and 24/7 customer support. Its offering spans commission-free electricity supply, Distributed Energy Resource (DER) installations, energy trading services, and retail electricity solutions, while its broader mission centres on reinvestment into renewable generation and clean energy infrastructure.

As a venture-backed, high-growth challenger competing with established players such as Octopus Energy, OVO Energy, and EDF Energy, Fuse Energy has scaled rapidly to ~222 employees on the back of approximately $158M in Series B funding. With this growth, the need for integrated systems and scalable processes across projects, costing, attendance, procurement, sales, and reporting became critical to maintain efficiency, financial control, and regulatory compliance.

Client Snapshot

Company
Fuse Energy Supply Limited
Website
https://www.fuseenergy.com/
Location / Region
United Kingdom (HQ: Level39, One Canada Square, Canary Wharf, London)
Industry
Renewable Energy / Electricity Retail
Founded
2022
Founders
Alan Chang, Charles O.
Company Size
~222 employees
Funding
~$158M (Series B)
Market Position
Venture-backed UK challenger competing with Octopus Energy, OVO Energy, and EDF Energy
Previous Setup
Manual spreadsheets across budgeting, planning, analytic accounting, sales, procurement, attendance, and reporting
Solution Deployed
Odoo 19 Enterprise Edition
Project Duration
8-10 Weeks
Partner
Bay Forward

Key Pain Points

Fragmented Spreadsheet-Driven Operations:
Fragmented Spreadsheet-Driven Operations:

Fuse Energy’s budgeting, planning, analytic accounting, sales, procurement, attendance, and reporting workflows were spread across disconnected spreadsheets, creating duplicate data entry and inconsistent records across functions.

High Operational & Support Costs:
High Operational & Support Costs:

Maintaining multiple manual tools drove up ongoing support and maintenance expenses and consumed finance and operations capacity that should have been focused on scale-up.

Integration Gaps & Reconciliation Delays:
Integration Gaps & Reconciliation Delays:

Disconnected systems created data silos and frequent mismatches between finance, HR, and operations datasets, slowing reporting cycles and financial close.

No Project Costing with Labor Visibility:
No Project Costing with Labor Visibility:

Attendance and labor hours were not systematically tied to project costs, preventing accurate measurement of project profitability and resource utilization.

Limited Scalability & Agility:
Limited Scalability & Agility:

Manual consolidation and reporting limited the company’s ability to scale operations efficiently as customer volumes and headcount continued to grow.

Modules Implemented

Functional Area
Modules
Core Operations
Projects, Sales, Procurement, Shipment
Finance & Control
Analytic Accounting, Budgeting & Planning
HR & Time Tracking
Attendance (KIOSK Integration), Timesheets
Reporting & Insights
Custom Project Dashboards, Management Reporting
Custom Solutions
Project Dashboards (Custom), KIOSK Attendance Integration (Custom)

Transformation Journey

Journey Section
01

Discovery & Analysis

  • Ran detailed discovery with process owners in Projects, Finance, Procurement, Sales, HR, and Operations, documenting spreadsheet-driven processes.
  • Mapped current workflows to Odoo 19 to separate configuration from true customization, with project-based time and labor costing as the core design principle.
02

Solution Design & Development

  • Designed an analytic accounting framework for project costing, department reporting, and cost-center visibility.
  • Architected KIOSK–Odoo integration and specified leadership dashboards for margin, utilization, burn rate, and budget vs. actuals.
03

Configuration & Testing

  • Configured Odoo 19 Enterprise modules (Projects, Sales, Procurement, Shipment, Analytic Accounting, Attendance) plus custom KIOSK integration and dashboards.
  • Validated end-to-end flows from procurement and timesheets to project costs and analytic accounting through structured system testing.
04

User Training

  • Delivered role-based training for finance, project managers, procurement, sales, and HR users.
  • Produced process playbooks covering the new spreadsheet-free workflows and the project-costing model.
05

User Acceptance Testing (UAT)

  • Ran UAT with real-world scenarios including project budgeting, labor cost allocation from KIOSK-captured attendance, procurement tied to projects, and dashboard reporting.
  • Captured feedback from key users and fine tuned configuration, reports and dashboards before go-live.
06

Go-Live & Support

  • Managed the cut-over from spreadsheets to Odoo 19 Enterprise and provided post-go-live hypercare to stabilize operations.
  • Addressed user queries, adjusted dashboards and analytic structures based on live operational feedback, and handed over to steady state support.

Key Implementation Highlights

1. Integrated Project Costing with Time & Labor

The core outcome of this engagement was a unified project costing framework that replaced Fuse Energy’s spreadsheet-based tracking. Bay Forward designed a structure where Projects, Analytic Accounting, Procurement, and Attendance are wired together so that every labor hour and every cost line flows into the correct project and analytic account automatically.

Project managers and finance now have real-time visibility into budgets, actual spend, labor utilization, and margin — replacing the month-end reconciliation cycles that previously dominated reporting.

2. KIOSK Attendance Integration — End-to-End Time & Labor Capture

Fuse Energy’s KIOSK attendance system was integrated with Odoo’s HR and Timesheet modules through a purpose-built connector. Bay Forward delivered a two-way data flow enabling:

  • Real-time capture of employee clock-in / clock-out events into Odoo

  • Automated translation of attendance data into project timesheet entries

  • Direct posting of labor hours into project analytic accounts

  • Audit-ready trail from time punch → timesheet → project cost line

This eliminated manual attendance consolidation, removed duplicate data entry between HR and finance, and established a single source of truth for labor and project cost data.

3. Custom Project Dashboards

Bespoke dashboards were delivered on Odoo 19 Enterprise to give leadership a single operational view across all active projects.

These dashboards replaced multiple parallel spreadsheets that different teams previously maintained, establishing a single source of truth for project performance and making daily decision-making data-driven.

Custom Developments Delivered

Custom Development
Description
Project Costing Framework
Integrated Projects + Analytic Accounting + Procurement + Timesheets for end-to-end project cost tracking and reporting
KIOSK Attendance Integration
Two-way integration between the KIOSK biometric/attendance system and Odoo HR, Timesheets, and Analytic Accounting
Custom Project Dashboards
Real-time dashboards for utilization, budget vs. actuals, and labor cost by project
Timesheet–Analytic Accounting Link
Automated flow of employee hours into project analytic accounts for accurate labor cost allocation
Procurement–Project Linkage
Purchase requests, POs, and vendor bills directly tagged to projects for end-to-end cost traceability

Our Transformation Journey

Client’s Testimonial

Result & Impact

The organization shifted from fragmented spreadsheets to a unified, single source of truth on Odoo 19 Enterprise, connecting all core functions in one system. Project costing became fully traceable, from time punch to management reports, while leadership gained real-time visibility into labor and project performance instead of waiting for month-end insights. Seamless data flow across HR, Finance, and Operations eliminated manual gaps, and the platform now provides a scalable ERP foundation ready to support future growth with minimal friction.

The transformation translated into clear, measurable improvements across all core business functions:

KEY INSIGHTS

Results & Impact

30%
overall process efficiency across finance, HR, and operations
20–30%
less time on budgeting, purchasing, approvals, and month-end close
40–60%
less manual data entry for budgets, timesheets, and project costs
50%
faster month-end reporting and consolidation
50–70%
fewer data errors and reconciliation mismatches across teams
20–25%
lower tooling and support overhead
100%
project cost coverage with labor visibility down to task level

Conclusion

Bay Forward helps businesses connect ERP, accounting, data, and operations into one structured system. We implement solutions that reduce manual work, improve financial accuracy, and bring clarity across teams.

From bookkeeping to reporting and system integration, we support day-to-day operations and long-term growth. Our focus is to build systems that work consistently as your business scales.

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Fuse Energy: Building a Scalable ERP Foundation for a UK Renewable Challenger